Delivery
There are plans for Royal mail to take industrial action. Any order placed during these dates will not be dispatched until the following day.
Please see a list of affected dates here
Your contact lenses will be delivered at your convenience in an ultra slim, environmental and letter box friendly pack. Please find information regarding delivery prices and timescales in the table below.
Subscription Delivery Notice
Subscription orders will be shipped within 4 working days of payment.
| ORDER QUANTITY | LENS QUANTITY | PRICE PER LENS | STANDARD DELIVERY | TRACKED DELIVERY | EXPRESS DELIVERY | TOTAL INCL. STANDARD DELIVERY AND VAT | TOTAL INCL. TRACKED DELIVERY AND VAT | TOTAL INCL. EXPRESS DELIVERY AND VAT |
| 1 month | 64 | 23p | FREE | £1.75 | £4.00 | £14.72 | £16.47 | £18.72 |
| 3 months | 192 | 21p | FREE | £1.00 | £3.00 | £40.32 | £41.32 | £43.32 |
| 6 months | 384 | 20p | FREE | £0.75 | £2.00 | £76.80 | £77.55 | £78.80 |
Standard delivery: Royal Mail
Orders are delivered by the Royal Mail postal service. Please allow 3 - 5 business days (excluding Saturday and Sunday).
Please note: Orders placed after 4pm will not be shipped until the following business day. Business days are Monday to Friday, excluding public holidays.
Express delivery: DPD
Please note, we do not currently offer an Express service to the Channel Islands.
Delivery times are between 8am to 8pm Monday to Saturday (5pm to business addresses). Delivery can also be scheduled for Sunday via the DPD website or App. Orders placed after 4pm Friday will not be shipped until the following business day. Business days are Monday to Friday, excluding public holidays.
As well as receiving a tracking number once your order has been picked, DPD will send an Email and SMS on the day of delivery advising you of their expected 1 hour delivery slot.
Wherever possible, DPD will put your order through your letterbox should there be no one at home and you have NOT selected a 'Safe Place' or alternative delivery location through the DPD website or App.
This is a 2 day service to Northern Ireland and the following postcodes:
AB31-56, FK17-21, IM1-4, IV1-63, KA27-28, KW1-14, PA20-78, PH15-50 and PO30-41.
It is a 2-4 day service to postcodes: HS1-9, KW15-17 and ZE1-3.
Due to limited on-island collection services, we recommend that customers on the Isles of Scilly (TR21-25) choose standard Royal Mail delivery, not express with DPD.
Please also note: DPD are unable to deliver to PO Boxes.
